ExonHost has a refund policy for Shared, Reseller Hosting purchases. VPS, Dedicated and Email Services are non-refundable.

PLEASE NOTE: Purchases made with bKash, Rocket, credit cards or PayPal can be refunded to the source of payment.

You need to request refund by opening billing ticket. Before requesting refund, please cancel your plan.

PLEASE NOTE: Only first-time accounts are eligible for our 30-day money-back guarantee. For example, if you’ve had an account with us before, canceled and signed up again, you will not be eligible for a refund, or if you have opened a second account with us.