How do I cancel my hosting account?

Login to your ExonHost account at https://my.exonhost.com/login Click on the “My Services” from left menu. Click “View Details” next to the service that you wish to cancel. In the next page, you will see the cancellation button. Click on the cancellation button. Briefly describe your reason for canceling the service. Choose your “Cancellation Type” – […]

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What is your refund policy?

ExonHost has a refund policy for Shared, Reseller Hosting purchases. VPS, Dedicated and Email Services are non-refundable. PLEASE NOTE: Purchases made with bKash, Rocket, credit cards or PayPal can be refunded to the source of payment. You need to request refund by opening billing ticket. Before requesting refund, please cancel your plan. PLEASE NOTE: Only […]

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How do I change my billing cycle?

It is not possible to change the billing cycle from the client’s side. In order to change the cycle for your hosting package, please submit a ticket with your request to our Billing department.

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Do you offer Free Trial?

No, We don’t offer any free trial. We have 30 days money back guarantee. If you don’t like our service, you have 30 days for requesting refund.

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Can I host NodeJS App in your host?

Yes, you can host your NodeJS App in our hosting. We have NodeJS selector in our server. If you don’t see the NodeJS selector, just open ticket in Hosting Support Department. We’ll install it for you.

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